Direct Response Daily ·

FTC settles auto dealer price-ad case; Amazon accused of inflating ad prices

The FTC reached a settlement with an auto dealer group it accused of advertising prices buyers could not get, and unredacted FTC allegations claim Amazon raised ad prices above auction results. Also: ChatGPT Ads bidding changes, Meta, Google and Microsoft updates.

FTC settles with auto dealer group accused of advertising prices buyers could not get

Federal Trade Commission seal and logo with the tagline Protecting America's Consumers over a blue-tinted statue.
Image: U.S. Federal Trade Commission

The FTC says it reached an agreement with Stream Auto Outlet, a Long Island dealership group it alleges lured shoppers with online prices far below what they ended up paying. According to the complaint, mandatory down payments of thousands of dollars were tucked into small print behind a popup, and dealer fees and add-ons were charged despite marketing that promised no fees.

The proposed order bars misrepresenting costs and requires price ads to prominently show the full amount owed, excluding only government-required charges. The FTC says it had warned the company in a March 2026 letter.

Why it matters

Vendors whose advertised front-end price differs from the checkout total, through required add-ons, fees or fine-print terms, may want to review how prices appear in ads and VSLs. The FTC calls price transparency a top priority.

Source: U.S. Federal Trade Commission: FTC Secures Settlement with Stream Auto Outlet, Advancing Price Transparency for Auto-Buying ConsumersOfficial · Nov 9, 2026

Unredacted FTC allegations claim Amazon raised ad prices above auction results on peak days

Campaign reports that newly unredacted allegations in the FTC case against Amazon claim the company secretly lifted ad prices up to 50% above auction outcomes on ordinary days and up to 250% during events such as Prime Day and Black Friday. The FTC alleges more than $20 billion was taken from advertisers.

Amazon disputes the claims, saying advertisers never pay above their maximum bid and describing its hard and soft reserve prices as entry minimums and placement value estimates.

Why it matters

These are allegations, not findings. Heading into Black Friday, marketplace sellers may want to log their own historical CPCs and conversion data so they can judge peak-day cost jumps against margins rather than dashboards alone.

Source: Campaign: Amazon accused of inflating ad prices by up to 250% on peak shopping days · Nov 9, 2026

ChatGPT Ads swaps Max Bid and Max CPC for average Target CPA and Target CPC

According to an updated OpenAI help page reported by Search Engine Journal, new ChatGPT Ads conversion and click campaigns get Target CPA and Target CPC from Nov. 9, and the old caps stop applying to existing campaigns on Jan. 1, 2027. From Nov. 18, max-bid values sent by API partners through legacy fields will be treated as average targets.

OpenAI notes individual clicks or conversions can cost more than the target, and that targets set below recent performance may restrict delivery and spend.

Why it matters

Buyers testing ChatGPT Ads should base targets on recent actual averages, watch per-click costs during learning, and confirm which bid fields any third-party tool uses after Nov. 18.

Source: Search Engine Journal: ChatGPT Ads Is Replacing Max Bid & Max CPC With Cost Targets · Nov 10, 2026

Meta Events Manager shows a default-on setting to measure conversions on user devices

Title card reading Measure Conversions On Customer Devices with a phone outline and Jon Loomer logo on a gradient.
Image: Jon Loomer Digital

Jon Loomer reports a setting in the Events Manager Settings tab called Measure conversions on customer devices. Meta says it measures conversions on the customer's device using information people already shared with the advertiser, such as an email, plus temporary, non-identifying device data, giving Meta more chances to match conversions to ad views or clicks.

The feature is on by default and can be switched off. Loomer says the size of the impact is not yet clear.

Why it matters

Expect possible shifts in reported Meta conversions. Check whether the setting is on, note the date when comparing periods, and use attribution breakdowns to see where conversions are being credited.

Source: Jon Loomer Digital: Measure Conversions on Customer Devices · Nov 9, 2026

Google says AI Mode earns less; AI Overview ads need broad match or keywordless targeting

Alphabet's chief business officer, Philipp Schindler, told analysts that lower monetization in AI Mode weighed on Search revenue growth. He also described many of those queries as incremental, upper-funnel commercial intent. According to the 10-Q, paid clicks rose 8% year over year and cost-per-click rose 4%.

Search Engine Journal cites Google's help documentation saying only broad match or keywordless targeting can serve ads inside AI Overviews. Exact match can still serve above or below the overview.

Why it matters

Check whether core non-brand campaigns run only exact and phrase match, which may keep ads out of AI Overviews. Watch whether upper-funnel clicks convert in your own data rather than relying on Google's figures.

Source: Search Engine Journal: Paid Search Is Moving Up The Funnel – Google Admits AI Mode Pays Less · Nov 9, 2026

Microsoft Advertising begins interface overhaul with target-versus-actual bidding reports

Illustration of a man with a briefcase in a maze of rooms while a crane hook lifts away one wall.
Image: PPC Land

PPC Land reports that Microsoft's November newsletter acknowledges sign-in loops, hard-to-use reporting and generic recommendations, and describes a redesign with new navigation, filters and Bid Strategy Reports comparing target CPA and ROAS against actual results, including context on conversion delays. No dates are given and rollout status is unclear.

Performance Max device targeting, described in October as rolling out to all advertisers within weeks, is now called a pilot. Age and gender exclusions are said to be generally available.

Why it matters

With Max CPC removed from new non-portfolio campaigns, check whether target-versus-actual views appear in your account, and avoid planning around Performance Max device targeting until it reaches you.

Source: PPC Land: Microsoft Advertising overhauls interface after advertiser complaints · Nov 9, 2026

How this brief is made: every morning we scan official marketplace and ad platform blogs, regulators and trade press, pick the stories that matter for direct response, and summarize them with AI. Each summary is checked against its source before publishing. Always read the original before acting. Editorial policy.